Returns Policy
Return of Products
We value your satisfaction and want you to be completely happy with your purchase. If for any reason you are not satisfied with the product purchased, you can return it to us following the instructions in this policy.
Conditions for Returns
To be eligible for a return, the item must be sent back intact, with all original tags attached and in the original packaging. The item must show no signs of wear, use or damage. Failure to comply with these conditions may result in non-acceptance of the return and non-refund.
Shipping fees
Return shipping costs are borne by the sender. We recommend using a trackable shipping method to return your product. In the event of loss of the package or lack of proof of shipping and delivery, we reserve the right not to proceed with the refund.
Return shipping address
To return the product, send it to the following address:
LUDOVICA MELLINO - YOU WILL READ
VIA ALABARDIERI N 32 INT 2 SC. AND,
Naples, NA, 80121,
Italy
To proceed with the return request, follow the procedure at the following link:
Refund Process
Once we have received your return and verified that it meets our return conditions, we will proceed with the refund using your original payment method. We will notify you via email once the refund has been processed. The time it takes for the refund to appear in your account may vary depending on the payment method and issuing bank.
Requests
If you have any questions or need assistance with your return, please do not hesitate to contact us at info@legeretecouture.it.